Knowledge Center® is currently deployed at a number of classified and non-classified installations across the country. A couple of sample customers include Region 13 at the county/municipal level and FEMA at the federal level. For a complete list of current customers, please contact us.
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A key non-classified customer for both the Incident Management Knowledge Center® and the SARA Reporting Management Knowledge Center® is Pennsylvania's southwest emergency response group - Region 13. Region 13 members use the Knowledge Center® to support the management of Tier II facilities, resources, incidents, and planned events.
Region 13 used the KC to manage the 2006 MLB All-Star Game and the 2007 U.S. Open. See the All-Star and U.S. Open case studies for additional information.
Region 13 used the KC to manage the multi-jurisdictional exercise Urban Thunder in Westmoreland County. See the case study for additional information.
Region 13 used the KC to manage the 2008 Beaver Valley Power Station Exercise. See the case study for additional information.
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Knowledge Center® was chosen after a rigorous selection process to satisfy FEMA's need for an Emergency Management Information Management System (EMIMS) and was deployed in just a few weeks time under tight scrutiny.
SSI Services deployed Knowledge Center® during the fourth quarter of 2007. The initial phase of the deployment focused on the National Response Coordination Center (NRCC) in Washington, D.C. Soon after, Knowledge Center® was rolled out to the ten Regional Response Coordination Centers (RRCCs) and multiple Joint Field Offices (JFOs) throughout the country.
FEMA uses EMIMS to manage incidents and events on a daily basis.
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